Post Implementation Support
Conrin has built its business over the last decade by providing outstanding support services to existing clients. We firmly believe that having happy clients who talk about us is the best way to grow the business.
Post Implementation Support Services:
- Ongoing Coaching – Provides client specific training that focuses on the specific needs of each of our clients. This saves time researching online help and waiting for a call back from tech support while building in-house expertise on the system. Bottom line is Conrin’s goal is to work itself out of a job.
- Ala Carte Services – Conrin provides services on an ala carte basis. This allows our clients the flexibility to manage clients on their own with technical support on an as needed basis.
- AppExchange Selection and Implementation – Salesforce’s AppExchange is a tremendous resource with hundreds of pre-configured applications that support economic development (mapping, email marketing, marketing automation, online surveys etc.). Choosing the correct application can be a daunting task. Conrin will work with you to select the correct app based on functionality, costumer rating, and price.
Bottom line: Conrin ties its success to the success of our clients. We provide post implementation support to all of our customers regardless of the scope of their needs.